Why can't my eufyCam C37 (T814X) connect to 5G WiFi?
Try these steps:
-
This device only supports 2.4G WiFi. If your router uses a mixed 5G/2.4G band, remove "5G" from the WiFi name
-
If you're unsure, check if the camera can find any WiFi networks. If not, make sure your router's WiFi is turned on
If the issue persists:
Please contact support with your device SN, when it happened, and a recording or screenshot.
If you have any other questions, please don't hesitate to contact eufy Support Engineers for further assistance.
20 undefined
What should I do if my eufyCam C37 (T814X) fails to scan the QR code or bind to HomeBase?
What should I do if I get an "Add HomeBase Failed" message when setting up my eufyCam C37 (T814X)?
Why doesn't my eufyCam C37 (T814X) make a sound when I press and hold the SYNC button?
Why does my eufyCam C37 (T814X) keep going offline when connected directly to Wi-Fi without a HomeBase?
Why does my eufyCam C37 (T814X) keep going offline or have an unstable connection when connected to HomeBase?
Why is the live view on my eufyCam C37 (T814X) not loading, slow, or laggy when connected to HomeBase?
Why is the live view on my eufyCam C37 (T814X) not loading, slow, or laggy when connected directly to Wi-Fi?
eufyCam C37 with Solar Panel Användarhandledning (T814X)
eufyCam C37 with Solar Panel Przewodnik Użytkownika (T814X)
eufyCam C37 with Solar Panel Brukerhåndbok (T814X)
eufyCam C37 with Solar Panel Brugervejledning (T814X)
eufyCam C37 with Solar Panel Käyttöopas (T814X)
eufyCam C37 with Solar Panel Guida per L'utente (T814X)
View More
