Product Description

4G_Starlight_Camera_manual_en

T8151_EU Declaration of Conformity

T8151_4G Starlight Camera_EU_QSG

S380 HomeBase (HomeBase 3) Compatibility

Update Firmware for eufySecurity Devices via App

Storage Methods Compatibility for eufySecurity Device

AI Features for eufySecurity Devices

eufy Device Firmware & App Version Update Records Consolidation

4G Camera SIM Card Guide

How to contact a Human Customer Service Representative?

Cross-Camera Tracking Function Compatibility

Failed to Scan the QR Code on the eufy Security Device

What is the maximum number of devices that can be added to the eufy Security app?

How to move some of the existing devices to a new Home in the eufySecurity app v4.0?

Timestamp Incorrect in the Video

Failed to Download Videos via eufy App

How to connect eufy Security devices to your phone using a mobile hotspot?

How to figure out a device's battery percentage in the eufySecurity app v4.0?

How to open specific router ports for eufySecurity devices?

Unlock the Power of eufy | Camera Activity Zones

How do I locate the serial number of my device in the eufy app?

Failed to Set Up eufy Security / eufy Pet / eufy Care Devices

How to configure the APN information on the 4G Camera?

How to Change the WiFi Channels on Your Router

Can the S330/300 eufyCam (eufyCam 3/3C) work standalone?

Geofencing Mode Feature

How do I enable mobile data permission for the eufy app on my smartphone?

How Many Activity Zones Per eufySecurity Device

There Is No Sound When I View the Live Stream of the 4G Starlight Camera

The Differences Between "Guest" and "Admin" Access in eufySecurity App

Do I need to subscribe to a cloud service to record video using eufy 4G Starlight Camera?

What is the difference between “Share Home” and “Share Device” in the eufySecurity app v4.0?

How to set up the 4G Starlight Camera?

Do I need to use a SIM card with the 4G Starlight Camera?

Payments & Vouchers FAQ

The Night Vision Does Not Work On My eufy Battery Camera

eufy Security / eufy Pet / eufy Baby Devices Go Offline

Why are all my shared devices not visible after logging in to the eufySecurity app v4.0?

The eufy App: Troubleshooting Delayed/Missing Push Notification Issues

Why Did 4G Starlight Camera Say "Failed to Connect to the Network?"

How to Check the Current App Version of eufySecurity

Failed To Update eufyCams

Image Quality Issues on eufy Security / eufy Baby / eufy Pet Devices

4G LTE Camera Goes Offline

Cannot Play Videos in eufySecurity App Via Cellular Data on iPhone

Downloaded Video via the eufy App is Shorter Than Recorded Video

eufy Security / eufy Baby Devices Discharge Quickly

Too Many False Detection From eufy Security / eufy Care / eufy Pet Devices

Failed to Set Up 4G Starlight Camera

Unable to Play Livestream on eufy Security / eufy Care / eufy Pet Devices

Can I downgrade the firmware on my eufy Security devices?

Understanding the eufy Security App's Login Password Protection Mechanism

eufy Security / eufy Care / eufy Pet Devices Occasionally Miss Some Events

Requirements for Using eufy Security 4G Starlight Camera

Monitoring Service Compatibility for eufySecurity Device

Which eufy Battery Cameras have the Privacy Zone function?

Introducing eufy's Official Warranty Services Feature in the eufy Security App

Unlock the Power of eufy: Ensuring Account Security

What is the linked event in the eufy Security app?

Notification Issues on eufy Security / eufy Care / eufy Pet Devices

What is Security Report?

Troubleshooting for Miss Trigger of eufy Cameras

eufy Security / eufy Pet Devices Fail to Record Videos

eufy Security / eufy Pet / eufy Baby Devices Cannot Power On

The 4G Starlight Camera Fails to Scan the APN QR Code

How much data will the 4G Starlight Camera use when I watch the live stream？

eufy 4G Starlight Camera Does Not Emit a Beeping Sound When the SYNC Button Is Pressed

The Detection Range of eufy 4G Starlight Camera

How to charge the 4G Starlight Camera?

4G Starlight Camera Installation Guide

Does the 4G Starlight Camera support 24/7 continuous recording?

How to start EIOTCLUB free trail for 4G camera

Learn About the LED Indicator Light Status on 4G Starlight Camera

How long does the one full charge of the 4G Starlight Camera last for?

Can the 4G Starlight Camera connect to Wi-Fi?

eufy 4G Starlight Camera Introduction

Why the shared account can’t view the Daily Security Report?

4G Starlight Camera Fails to Charge

Does the Signal Strength of the 4G LTE Camera Affect Battery Life?

Where is the Snooze function in the eufySecurity app v4.0?

What’s in the box of 4G Starlight Camera?

4G Starlight Camera Fails to Send Notifications

Can eufy 4G Starlight Camera connect to eufy HomeBase?

Unable to View the Live Stream of the 4G Starlight Camera

What is the Resolution of eufySecurity Cloud Videos?

How to install the 4G Starlight Camera outside?

4G Starlight Camera Fails to Detect Motion

There Is a Delay When I View the Live Stream of 4G Starlight Camera

The Timestamp in the Videos of the 4G Starlight Camera Is Inaccurate

4G Starlight Camera Fails to Record Video

4G Starlight Camera Occasionally Misses Some Events

4G Starlight Camera Cannot Be Updated

Can the 4G Starlight Camera be installed outside?

What is in the box of 4G Starlight Camera?

4G Starlight Camera Stops Recording Earlier Than Expected

4G Starlight Camera Records Videos Too Late

Hey eufy users, We would like to apologize for the delay in providing iOS 16 compatibility. We understand your frustration and appreciate your patience. Here is the latest information about where we&#39;re at with iOS 16 compatibility. Our development team is currently working on compatibility and creating the best experience with the latest iOS version. We suggest that our iOS users do not upgrade their iPhones to iOS 16 for now, so as to maintain compatibility and avoid potential issues. We are also working on eufy Security app compatibility with iPhone 14 Pro and 14 Pro Max. The iOS 16 experience will officially be available to you by the end of September, and iPhone 14 Pro and 14 Pro Max will be compatible by the end of October. Please keep an eye out in the community for the latest news and updates. If you have any questions, feel free to contact our customer service team by emailing <a href="https://support.eufylife.com/s/contact-us" style="text-decoration: none;" target="_blank">eufy customer support</a>.

Announcement of iOS 16 Compatibility with eufySecurity App

4G Camera S230

eufy Security App Functions

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