Compatibility and Requirements for eufy Smart Locks
Before installing the eufy smart locks, please make sure you have downloaded the Anker eufy app and also verified your door dimensions.
Download the Anker eufy app
Download the Anker eufy app from the App store or Google Play. Learn more from About Anker eufy app.
Prepare Door for Installation
Check your door/frame dimensions to make sure that smart lock fits the following measurements.
- The cross bore diameter (2-1/8'' / 54mm to 1-1/2'' / 38mm)
- Backset (2-3/8'' / 60mm or 2-3/4'' / 70mm)
- Diameter of door hole (1'' / 25mm)
- Door thickness (1-3/8" / 35mm to 2-1/8" / 55mm)
If you have any questions, please contact us for further assistance.
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How long does the battery on eufy Smart Lock Touch & Wi-Fi last for?
How many smart locks can one eufy Wi-Fi Bridge connect to?
How far can the eufy Wi-Fi Bridge be placed from the router?
How far can the eufy Wi-Fi Bridge be placed from the smart lock?
Can eufy Smart Lock Touch & Wi-Fi connect to HomeBase?
Is there a default passcode on smart lock before setting up?
How long will the access information be kept in the smart lock when the battery dies?
Are eufy smart locks safe?
Do eufy smart locks have cameras?
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