Details
Related Articles
Manuals & Downloads
Support Videos
How can I make sure the installation of smart lock is done properly?

There are four ways to check if the smart lock has been properly installed. After installing the smart lock, please check the following things:

 

1. Make sure the lock is tightly secured by trying to move the lock with your hands.

 

2. Use the supplied keys to turn the deadbolt to ensure the deadbolt is able to operate smoothly.

 

3. Close your door and make sure the deadbolt can lock and unlock smoothly.

 

4. Use the eufy app to lock and unlock the door.

 

 If the operation is not smooth, loosen the screws and adjust the height of the exterior assembly a little bit.


After installing batteries, you will hear a prompt tone "Welcome to eufy security......". Otherwise, check the battery polarity or wire-connection direction.

 

How can I make sure the installation of smart lock is done properly?
Download
Resolved
Unresolved
Copied
278 Results
S380 HomeBase (HomeBase 3) Compatibility
178028 views/32 likes/2024-12-25 14:45:40
Compatibility Between eufySecurity Devices
12581 views/3 likes/2025-08-01 15:16:45
Share Your eufySecurity Devices With Your Family
26865 views/6 likes/2025-04-07 18:27:23
Two-Step Verification for eufySecurity App
35807 views/10 likes/2025-04-07 18:27:11
How to Find Out if You Have 2.4 GHz or 5 GHz WiFi Network
18578 views/1 likes/2025-04-07 18:05:46
How to Change the Wi-Fi Details for eufySecurity Devices
18169 views/1 likes/2025-04-15 15:48:16
Alexa Setup Guide for eufySecurity Devices
87472 views/5 likes/2023-08-16 16:08:07
Sign up for A eufySecurity Account
14009 views/1 likes/2025-04-08 13:37:24
Using Google Assistant for eufySecurity Devices
6431 views/1 likes/2025-04-07 18:27:24
Update Firmware for eufySecurity Devices via App
24173 views/5 likes/2024-12-23 20:48:42
View More
Manuals & Downloads
‬⁡‌​⁢‬⁣‬‌⁢⁣‌⁣⁢⁢​⁤​⁣‬‬​‌​​⁣‌⁡‍‬​‬‍⁢⁤‍⁣​‍‌​‬⁢【T8010】【HomeBase 2】EU Declaration
Download
T8113S_EU Declaration of Conformity
Download
eufyCam_2C_Pro_Set_Manual_us
Download
RoboVac 30C_Manual_EN
Download
video_Doorbell_2K_(Wired)_Manual_us
Download
Motion_Sensor_manual_us
Download
View More
Support Videos
How to Connect RoboVac to iOS Devices
How to Connect RoboVac to iOS Devices
eufy 3-in-1 E20: Unboxing and Quick Start Guide Video
eufy 3-in-1 E20: Unboxing and Quick Start Guide Video
How to Install eufy Security Video Doorbell (Wired)
How to Install eufy Security Video Doorbell (Wired)
How to set up eufy Security Video Doorbell (Battery-Powered)
How to set up eufy Security Video Doorbell (Battery-Powered)
How to Install eufy Security Floodlight Camera
How to Install eufy Security Floodlight Camera
eufy Security App Functions
eufy Security App Functions
View More