How to Unlock eufy Smart Safe
There are four methods to unlock your eufy Smart Safe.
- Entering your Master PIN code on the keypad. Please note only one Master PIN code can be set.
- Using your fingerprint on the fingerprint scanner. Please note up to 10 fingerprints can be enrolled.
- Using the included key. Please note Smart Safe comes with a set of two unique keys that cannot be duplicated.
- Using the eufy Security app.
If you are still experiencing issues unlocking your eufy Smart Safe, please contact us for further assistance.


39 undefined
Payments & Vouchers FAQ 3465 views 1 likes/2025-12-29 17:34:13
Can the Smart Safe key be duplicated? 2816 views 1 likes/2025-04-07 17:39:22
How do I reset my Master PIN code for the Smart Safe? 3493 views 1 likes/2025-04-07 17:39:22
How long does it take to charge eufy Smart Safe's battery? 4412 views 1 likes/2025-04-07 17:39:23
Understanding the eufy Security App's Login Password Protection Mechanism 4217 views 1 likes/2025-04-07 18:27:11
How to set up eufy Smart Safe in the eufy Security app 3878 views 1 likes/2025-04-07 18:06:29
Introducing eufy's Official Warranty Services Feature in the eufy Security App 3790 views 1 likes/2025-04-07 18:26:48
Is eufy Smart Safe compatible with an app? 2894 views 1 likes/2025-04-07 18:06:29
Does eufy Smart Safe support Apple HomeKit? 1303 views 1 likes/2025-04-07 17:39:23
eufy Smart Safe Failed to Update Firmware 1927 views 1 likes/2025-04-07 17:39:25

Monitoring_sticker


How to Share Account Access of eufySecurity Devices


eufy Security App Functions



