How to delete your eufy Clean account for your E25/E28?

Here are the instructions on how to delete your account/data:

 

  1. Click the top-left icon to open the side menu.


2. Click your Account to enter the account settings.



3. Click "Delete Account"



4. Please read the message carefully before clicking "Delete".

 

5. If you delete account, then:

  • Your account information will be deleted immediately.
  • All devices which are connected to this account will be disconnected and reset.
  • All devices' information will be deleted from the server immediately.
  • If subscribed to eufy's newsletter, you will be unsubscribed.

 

6. After the account is deleted, you will not be able to reactivate, restore any data, or regain access. If you want to use eufy Clean again, you need to create a new account.

 

If you have any other questions about the E25/E28 robot, please don't hesitate to contact us for further assistance.

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