Details
Related Articles
Manuals & Downloads
Support Videos
Is the S1 robot safe to run on uneven surfaces or close to the stairs?

The S1 robot is equipped with six anti-drop sensors that are strategically placed at the front, sides, and rear of the robot, which can safely prevent it from falling down the stairs. These sensors can detect drops of 11.5 cm or greater, ensuring that the S1 robot does not fall down the stairs or from surfaces with significant height differences.

 

The following are the positions of the six anti-drop sensors located at the bottom of the S1 robot.

 

 

However, if your home has steps or ledges lower than 11.5 cm, we recommend setting up "No-go" zones or virtual walls to prevent the S1 robot from attempting to navigate those areas and to ensure the safety and cleaning efficiency of your S1 robot.


If you have any other questions regarding the S1 robot, please don't hesitate to contact us for further assistance.

Is the S1 robot safe to run on uneven surfaces or close to the stairs?
Download
Applicable for those products :
Resolved
Unresolved
Copied
30 Results
Can't find devices?
3324 views/2 likes/2025-06-04 14:38:57
eufy App Beta Test Install & Rollback & Feedback FAQ
891 views/1 likes/2025-06-04 14:36:35
S1 Series (S1 and S1 Pro) Mop-Drying Function FAQ
427 views/1 likes/2025-04-08 16:32:12
How do I track my eufy order?
559 views/1 likes/2025-04-08 16:32:11
Mapping Instructions and Tips for the S1 Robot
504 views/1 likes/2025-04-08 16:32:11
View More
Manuals & Downloads
‬⁡‌​⁢‬⁣‬‌⁢⁣‌⁣⁢⁢​⁤​⁣‬‬​‌​​⁣‌⁡‍‬​‬‍⁢⁤‍⁣​‍‌​‬⁢【T8010】【HomeBase 2】EU Declaration
Download
T8113S_EU Declaration of Conformity
Download
eufyCam_2C_Pro_Set_Manual_us
Download
RoboVac 30C_Manual_EN
Download
video_Doorbell_2K_(Wired)_Manual_us
Download
Motion_Sensor_manual_us
Download
RoboVac 35C/25C_Manual_EN
Download
720p_Video_Baby_Monitor_manual_us
Download
HomeVac S11 Go/Reach/Infinity_EN+ES_Manual
Download
eufyCam_2_Pro_Set_Manual_us
Download
Support Videos
How to Connect RoboVac to iOS Devices
eufy 3-in-1 E20: Unboxing and Quick Start Guide Video
How to Install eufy Security Video Doorbell (Wired)
How to set up eufy Security Video Doorbell (Battery-Powered)
How to Install eufy Security Floodlight Camera
eufy Security App Functions
RoboVac X8 Series:How to Connect iOS Devices
eufy 3-in-1 E20: How to Connect to Wi-Fi (iOS/Android)
eufy 3-in-1 E20: How to Control Your Device via the eufy Clean App
eufy Clean WetVac W31: Unboxing Video