S1 Robot - Warranty Policy and Customer Support Guide

What is the warranty policy for the S1 robot?

  1. Warranty Period: The S1 robot is covered by a manufacturer's limited warranty from the date of purchase.

  2. Warranty Coverage: The warranty covers defects in manufacturing and materials. Please note that it does not cover issues caused by misuse, abuse, accidental damage, or unauthorized repairs.

  3. Warranty Service: We will provide free repairs or replacement services if your S1 robot experiences any issues within the warranty period.

 

For detailed warranty policies specific to your country, please refer to the following links:

Warranty Policy in the United States

Warranty Policy in the United Kingdom

Warranty Policy in Germany

 

How do I contact Customer Support for assistance?

If you encounter any issues with your S1 robot or need warranty service, please refer to the following link to contact us:

https://support.eufy.com/s/article/How-to-contact-a-Human-Customer-Service-Representative

Unresolved icon
35 undefined
🤝How Your eufy Warranty Service Works
20916 views1 likes/2025-11-07 12:15:33
Can't find devices?
16531 views3 likes/2025-06-04 14:38:57
eufy App Beta Test Install & Rollback & Feedback FAQ
5504 views1 likes/2025-06-04 14:36:35
Mapping Instructions and Tips for the S1 Robot
6434 views1 likes/2025-04-08 16:32:11
S1 Series (S1 and S1 Pro) Mop-Drying Function FAQ
4194 views1 likes/2025-04-08 16:32:12
Download icon
【T2070】 eufy Robot Vacuum 3-in-1 E 20 EU Declaration
Download icon
Robot Vacuum 3-in-1 E20 Guía del Usuario (T2070)
Download icon
Robot Vacuum 3-in-1 E20 Gebruikersgids (T2070)
Download icon
Robot Vacuum 3-in-1 E20 사용자 가이드 (T2070)
Download icon
Robot Vacuum 3-in-1 E20 Brugervejledning (T2070)
Download icon
Robot Vacuum 3-in-1 E20 Navodila uporabnika (T2070)
View More
Play videoeufy 3-in-1 E20: How to Connect to Wi-Fi (iOS/Android)
eufy 3-in-1 E20: How to Connect to Wi-Fi (iOS/Android)
Play videoeufy 3-in-1 E20: Unboxing and Quick Start Guide Video
eufy 3-in-1 E20: Unboxing and Quick Start Guide Video
Play videoeufy 3-in-1 E20: Clean and Maintain the Accessories
eufy 3-in-1 E20: Clean and Maintain the Accessories
Play videoeufy 3-in-1 E20 Troubleshooting: Not Working and Error Related
eufy 3-in-1 E20 Troubleshooting: Not Working and Error Related
Play videoeufy 3-in-1 E20 Troubleshooting: Base Station Issue Related
eufy 3-in-1 E20 Troubleshooting: Base Station Issue Related
Play videoeufy 3-in-1 E20: How to Control Your Device via the eufy Clean App
eufy 3-in-1 E20: How to Control Your Device via the eufy Clean App
View More
Contact Us
Buy on the eufy Store
Download the App
affirmamazonPayamexapplePaydinnersClubdiscovergooglePaymastercardpaypalshopPayvenmovisa