Congratulations on successfully setting up your new RoboVac X8 Pro! You've just unlocked a world of effortless cleaning and we can't wait for you to experience it. Welcome to the eufy family, where you are not just a customer, but our top priority. Firstly, we want you to feel at ease. Your RoboVac X8 Pro Series comes with a one-year manufacturer's warranty. Simply contact us at support@eufy.com if you're not satisfied with your X8 Pro's cleaning performance, and your dedicated customer service representative, Denny, will handle your case and find the most appropriate solution for you.
Your X8 Pro Series is not just a vacuum cleaner, but your personal cleaning genie. It grants your wishes for a spotless home with its mighty 2x 4,000 Pa Twin-Turbine™ suction, banishing hair from your carpets. The Active Detangling Roller Brush, untangles hair automatically. Thanks to its iPath™ Laser Navigation and AI.Map™ 2.0, it cleans your home as thoroughly as a team of house elves. For those with the X8 Pro SES model or a self-empty base, we're thrilled to inform you that you'll be able to enjoy hands-free cleaning for up to 60 days!
Got questions? We've got answers! Check out the links below or visit eufy Smart Help Center for more information.
General
What Should I Do if My X8 Pro SES Does Not Start Dust Collection?
Maximizing the Anti-Tangle Feature on Your X8 Pro Series: Tips and Tricks for Optimal Performance
Tips for the X8 Pro Series to Build a Map Quickly
App Function Guide for Robot X8 Pro Series
Initial blockage might occur due to clogged pet hair or first-time use (there may be excessive debris under furniture). Clear the robot's dust bin, rolling brush, or station's air ducts manually. Consistent use should lead to fewer blockages as your home gets cleaner.
Accessory Related
eufy Clean X8 Pro Series: Clean and Maintain the Accessories
Top FAQs and Voice Alerts Troubleshooting
Voice Alerts & Quick Solutions for the X8 Pro Series
Remember, our eufy Clean customer support team is always here to assist with any issues to ensure the best experience is delivered. If you have any comments, concerns, questions, or issues that require immediate attention, please don't hesitate to contact us.
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Thank you for choosing eufy. Now sit back, relax, and let your RoboVac X8 Pro take care of your cleaning chores!
