Details
Related Articles
Manuals & Downloads
Support Videos
What Should I Do if My RoboVac Triggers "Error: Front Bumper Stuck, Please Tap the Bumper"?
 

If your X8 Pro Series triggers "Error: Front bumper stuck, please tap the bumper" or runs into a wall that is not in black color, please try the following troubleshooting steps:

 

1) Flip the robot upside down to inspect the gap between the bumper and the robot's main body. If the gap is too narrow, it could cause the bumper to get stuck, even in open spaces.

 

2) If the gap between the bumper and the main body of the robot is even, tap the bumper to test if it can bounce back normally.

 

3) If the gap is even and the bumper bounces back without getting stuck, then it's most likely not a hardware issue, such as a deformed bumper.

 

4) If the gap is uneven or the bumper cannot bounce back, please inspect and remove any foreign objects that may be stuck between the bumper and the robot's main body. If there are no foreign objects, you may need to disassemble and reassemble the bumper. After reassembling the bumper, simply repeat Steps 1 and 2 to ensure the issue has been resolved.

 

Note: When disassembling and reassembling the bumper, make sure to be careful not to over-tighten the screws, as it could deform the plastic components and cause further issues.

 

Please refer to the following videos for detailed visual instructions on how to disassemble and reassemble the bumper:

 

disassemble the bumper

reassemble the bumper

 

If you have any further questions or concerns, please don't hesitate to contact us for assistance.

What Should I Do if My RoboVac Triggers "Error: Front Bumper Stuck, Please Tap the Bumper"?
Download
Resolved
Unresolved
Copied
127 Results
What if my RoboVac runs with a loud noise?
4438 views/2 likes/2025-04-07 18:26:09
Can I change the registration email address of eufy app?
4972 views/13 likes/2025-05-16 11:19:43
Using your RoboVac with Amazon Alexa
4564 views/2 likes/2025-05-16 11:15:17
How to delete your eufy Clean account?
5509 views/1 likes/2024-10-08 15:16:31
How to contact a Human Customer Service Representative?
10669 views/1 likes/2024-11-27 10:43:42
How to Empty the RoboVac’s Dust Collector
16672 views/3 likes/2023-09-26 19:37:12
How to update RoboVac's firmware?
8778 views/2 likes/2024-10-08 15:19:22
Using your RoboVac with Google Assistant
3512 views/1 likes/2025-05-16 11:16:42
View More
Manuals & Downloads
‬⁡‌​⁢‬⁣‬‌⁢⁣‌⁣⁢⁢​⁤​⁣‬‬​‌​​⁣‌⁡‍‬​‬‍⁢⁤‍⁣​‍‌​‬⁢【T8010】【HomeBase 2】EU Declaration
Download
T8113S_EU Declaration of Conformity
Download
eufyCam_2C_Pro_Set_Manual_us
Download
RoboVac 30C_Manual_EN
Download
video_Doorbell_2K_(Wired)_Manual_us
Download
Motion_Sensor_manual_us
Download
View More
Support Videos
How to Connect RoboVac to iOS Devices
How to Connect RoboVac to iOS Devices
eufy 3-in-1 E20: Unboxing and Quick Start Guide Video
eufy 3-in-1 E20: Unboxing and Quick Start Guide Video
How to Install eufy Security Video Doorbell (Wired)
How to Install eufy Security Video Doorbell (Wired)
How to set up eufy Security Video Doorbell (Battery-Powered)
How to set up eufy Security Video Doorbell (Battery-Powered)
How to Install eufy Security Floodlight Camera
How to Install eufy Security Floodlight Camera
eufy Security App Functions
eufy Security App Functions
View More