RoboVac’s Voice Alerts When It Encounters an Issue

Some of eufy’s RoboVac models provide users with audible voice alerts when the RoboVac encounters an issue.  In order to correctly troubleshoot and resolve specific issues of your RoboVac, please first find out the exact voice alert error triggered by the RoboVac.

What Caused Voice Alert: Error 17?

This error is triggered when RoboVac detects a restricted area.  This could be caused by RoboVac detecting areas where the user has set a virtual “No-Go” or “No-Mop” zone using the eufy Clean app, resulting in RoboVac unable to navigate too close to the specific restricted area.

How Do I Fix Voice Alert: Error 17?

To troubleshoot and fix this specific issue, please follow the steps listed below:

1. Pause the RoboVac.
2. Move the RoboVac to a new location farther away from the restricted zone.
3. Resume cleaning on the RoboVac to verify it is able to continue its cleaning cycle without issues.

If you still have questions regarding RoboVac’s voice alerts, please contact us for further assistance.