This occurs because of static electricity, which is more common in dry environments. As a result, the glossy surfaces of the E25/E28 robot may appear to have dust particles on them. When using the E25/E28 robot for the first time, be aware that removing the protective film could cause noticeable static reactions; it is recommended to wipe the surfaces with a damp cloth and perform periodic maintenance to ensure the cleaning effectiveness of your E25/E28 robot.

If you have any other questions about the E25/E28 robot, please don't hesitate to contact eufy Support Engineers for further assistance.