What should I do if my E25/E28 robot's roller mop is not drying completely?

If your E28 robot's roller mop is not drying completely, please try the following troubleshooting steps:

 

Please check the cleaning tray for any accumulated water, as excessive humidity may indicate an issue with the drainage system, resulting in too much moisture in the roller mop.

 

Furthermore, the robot's base station automatically adjusts the drying temperature based on surrounding environmental conditions to improve user experience. By default, it is set to Adaptive Drying mode. However, in environments with high humidity, this may lead to insufficient drying results. If the default mode does not completely dry the roller mop, please switch to Standard Drying mode for improved drying results.

 

If you have any other questions about the E28 robot, please don't hesitate to contact eufy Support Engineers for further assistance.

Unresolved icon
20 undefined
Download icon
eufy Robot Vacuum Omni E25 User Guide (T2353)
Download icon
eufy Robot Vacuum Omni E28 User Guide (T2352)
Download icon
eufy Robot Vacuum Omni E25 取扱説明書 (T2353)
Download icon
eufy Robot Vacuum Omni E25 用戶指南 (T2353)
Download icon
eufy Robot Vacuum Omni E28 Benutzerhandbuch (T2352)
Download icon
eufy Robot Vacuum Omni E28 מדריך למשתמש (T2352)
View More
Play video
eufy Omni E28/Omni E25 How to Connect to Wi-Fi (iOS/Android)
Play video
eufy Omni E28/Omni E25 Mopping Troubleshooting Guide
Play video
eufy Omni E28/E25 How to Control Your Device via the App
Play video
eufy Omni E28 Portable Deep Cleaner Intro and Maintenance
Play video
eufy Omni E28/E25 Self-Empty Function and Troubleshooting
Play video
eufy Omni E28/Omni E25 How to Replace the Battery
View More
Contact Us
Buy on the eufy Store
Download the App
affirmamazonPayamexapplePaydinnersClubdiscovergooglePaymastercardpaypalshopPayvenmovisa