What should I do if my WetVac W31 is unable to clean the floors thoroughly?

eufy WetVac W31 is a powerful vacuum designed to clean both wet and dry messes, and it even has a self-cleaning with self-drying function!

 

If your WetVac cannot achieve optimal cleaning results, it is recommended to run the WetVac over stubborn stains several times to clean the floors thoroughly. You can add 3 bottle caps of cleaning solution to a fully clean water tank to achieve better cleaning results.

 

If the cleaning performance of your WetVac decreases or the suction weakens, please refer to the following possible causes:

 

• Check if any debris is stuck on the rolling brush.

• Check if the dirty water tank is properly installed.

• Check if the dirty water tank and sponge filter are clean. 

 

Please try the following troubleshooting steps:

 

• Add 3 bottle caps of cleaning solution and spray more water when cleaning the floors.

• Place the WetVac on the charging base and repeat the self-cleaning process several times.

• Choose the High suction mode when cleaning the floors.

 

If you need any further assistance, please contact us. 

Unresolved icon
20 undefined
Download icon
WetVac W31_EN/ES/KR/CN/AR_Manual
Download icon
WetVac W31_EN+AR_Quick Start Guide
Download icon
WetVac W31_EN/ES_Quick Start Guide
Download icon
WetVac W31_TC_Quick Start Guide
Download icon
WetVac W31_EN/DE/ES/FR/IT/TR/RU/NL_Manual
Download icon
WetVac W31_KO_Quick Start Guide
View More
Play video
eufy Clean WetVac W31: Unboxing Video
Play video
eufy Clean WetVac W31: What to Do If The Rolling Brush Gets Stuck
Play video
eufy Clean WetVac W31: How to Install and Remove the Handle Bar
Play video
eufy Clean WetVac W31: Maintenance
Play video
eufy Clean WetVac W31: How to Install and Use the Carpet Brush
Play video
eufy Clean WetVac W31: Troubleshooting for Decreased Suction Power and Dirty Water Tank Alerts
View More
Contact Us
Buy on the eufy Store
Download the App
affirmamazonPayamexapplePaydinnersClubdiscovergooglePaymastercardpaypalshopPayvenmovisa