What should I do if my WetVac does not start self-cleaning?

If the WetVac does not start self-cleaning when it returns to the charging base, please follow the troubleshooting tips below:

 
  1. Check whether there is a voice prompt or screen prompt to charge the vacuum after the machine is placed back on the charging base. Please note the vacuum will start self-cleaning only when it is charging on the charging base, and please also ensure there is sufficient water in the clean water tank to complete self-cleaning.

    Clean water volume>50%

    Battery>30%

  1. It may be due to the handle bar not being installed correctly. It is recommended to double-check the handle bar and try to reinstall it.

If you need further assistance, please contact eufy support.
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