If your eufy Smat Safe is unable to power on, please connect the Smart Safe to either a 5V/1A or a 5V/2A charging adapter (not provided) using the included USB C charging cable, and then plug the charging adapter into a wall outlet to charge the Smart Safe. The LED indicator on the Smart Safe will display a flashing blue indicator, please charge the Smart Safe until the LED indicator light turns to solid blue.

Note: Please visit How long does it take to charge eufy Smart Safe's battery? for detailed information regarding the time it takes to fully charge the Smart Safe.

If you are still experiencing issues with your eufy Smart Safe not powering on, please contact us for assistance.