If you are experiencing issues with advanced lighting features such as Music Flow or Follow Glow, please try the following troubleshooting steps:

Music Flow

For the best Music Flow experience:

• Bluetooth Connection Recommended

Ensure your smartphone is connected to the Permanent Outdoor Lights S4 via Bluetooth, as this provides more accurate real-time response to audio.

• Optimal Placement

For improved performance, keep your smartphone close to both the control box and the sound source (e.g., speaker). This helps the Permanent Outdoor Lights S4 better sync lighting effects with the music.

Follow Glow

The Follow Glow feature uses motion detection to create dynamic lighting effects based on movement. Proper calibration is essential for optimal performance.

• Calibration Timing

  • During the pre-calibration phase, wait until the human figure coordinates shown in the eufy app move to the correct position and stabilize before proceeding to the next step.

  • Starting calibration too early can result in inaccurate tracking and reduced Follow Glow performance.

• Placement of Lights for Calibration

  • If two lights requiring calibration are installed too close to each other, this may cause their coordinates to overlap, resulting in poor Follow Glow effects.

  • In such cases, it is recommended to skip calibrating one of the lights to avoid interference and improve overall tracking accuracy.

If you have any other questions regarding the Permanent Outdoor Lights S4, please don't hesitate to contact us for assistance.