Start Guide for Your New RoboVac (Bounce series )

Thank you for your recent RoboVac purchase and welcome to the eufy family! To get you started on the right foot, we have put together some information and resources about your RoboVac device.

 

First things first, every RoboVac is backed by a 12-month manufacturer's warranty. Now, a little bit about your new device. Your RoboVac is part of eufy's Bounce Series, which means it uses bounce technology that does not have a mapping function. The device changes direction when it encounters obstacles and works in a back-and-forth, straight-line pattern. 

 

RoboVac works tirelessly so you don't have to, cleaning your entire floor smoothly and returning automatically to the charging base when finished. 

 

If you have any questions about RoboVac, check the links below. If you require further assistance, please visit eufy Support.

 

General 

How to correctly place the charging base

How to Set and Cancel Schedule of RoboVac

How to change AM to PM when setting a schedule for RoboVac

 

Accessory Related

How to Clean Dust Collector, Filter, Rolling Brush, and Side Brush of your RoboVac?

How often should I clean or replace accessories of my RoboVac?

 

Top FAQs and Voice Alerts Troubleshooting

Top FAQs about RoboVac Noise Related Issues

Top FAQs about RoboVac Charging Related Issues

Top FAQs about Beep Errors with RoboVac

 

If you have other concerns, please contact us for further assistance.

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What if my RoboVac charges with a red indicator?
29560 views11 likes/2025-04-07 18:06:39
How to factory reset my RoboVac's WiFi?
26772 views1 likes/2025-04-07 18:24:15
How to connect RoboVac to WiFi? (For Android)
14123 views9 likes/2025-04-07 18:04:53
What does the status light on RoboVac indicate?
20410 views1 likes/2025-04-07 17:40:36
What if my RoboVac runs with a loud noise?
10062 views2 likes/2025-04-07 18:26:09
How to Use eufy RoboVac’s Remote Control
16099 views2 likes/2025-04-07 18:04:21
eufy Warranty Policy
19847 views1 likes/2024-11-27 10:27:18
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