Start Guide for Your New RoboVac (Bounce series )

Thank you for your recent RoboVac purchase and welcome to the eufy family! To get you started on the right foot, we have put together some information and resources about your RoboVac device.

 

First things first, every RoboVac is backed by a 12-month manufacturer's warranty. Now, a little bit about your new device. Your RoboVac is part of eufy's Bounce Series, which means it uses bounce technology that does not have a mapping function. The device changes direction when it encounters obstacles and works in a back-and-forth, straight-line pattern. 

 

RoboVac works tirelessly so you don't have to, cleaning your entire floor smoothly and returning automatically to the charging base when finished. 

 

If you have any questions about RoboVac, check the links below. If you require further assistance, please visit eufy Support.

 

General 

How to correctly place the charging base

How to Set and Cancel Schedule of RoboVac

How to change AM to PM when setting a schedule for RoboVac

 

Accessory Related

How to Clean Dust Collector, Filter, Rolling Brush, and Side Brush of your RoboVac?

How often should I clean or replace accessories of my RoboVac?

 

Top FAQs and Voice Alerts Troubleshooting

Top FAQs about RoboVac Noise Related Issues

Top FAQs about RoboVac Charging Related Issues

Top FAQs about Beep Errors with RoboVac

 

If you have other concerns, please contact us for further assistance.

Unresolved icon
20 undefined
Download icon
RoboVac 11S Plus_US_Manual
Download icon
RoboVac 35C/25C_Manual_EN
Download icon
RoboVac 11S_JP_ Manual
Download icon
RoboVac 25C Max_EN+ES+TR_Manual
Download icon
RoboVac 15C Max_JP_Manual
Download icon
RoboVac 11S Plus_US_Quick Start Guide
View More
Play video
RoboVac 30C Quick Start Video (other WiFi RoboVacs of Bounce series are similar)
Play video
How to Replace Bumper of RoboVacs
Play video
Troubleshooting if RoboVac Cannot Power On
Play video
RoboVac Battery Replacement and Installation Video (for 11S series)
Play video
How to Replace the Swivel Wheel for the Max and G series RoboVacs
Play video
How to change AM to PM when setting a schedule for RoboVac
View More
Contact Us
Buy on the eufy Store
Download the App
affirmamazonPayamexapplePaydinnersClubdiscovergooglePaymastercardpaypalshopPayvenmovisa