What should I do if my Omni C20 emits an audible error: "No dust bag installed in the station, please install the dust bag before starting the dust empty" and stops working?

If your Omni C20 emits an audible error: "No dust bag installed in the station, please install the dust bag before starting the dust empty" and stops working, please try the following troubleshooting steps:

 

  1. Confirm that a dust bag is properly installed in the base station.

  2. Remove and reinstall the dust bag to confirm whether the issue can be resolved. Please note that a "click" sound can be heard when a dust bag is properly installed in the base station.

  3. Use tape to wrap around the cardboard section of the dust bag and try again to verify a "click" sound can be heard when it is installed in the base station. Please refer to the following video for visual instructions: https://dz02g1kgtiysz.cloudfront.net/deals/files/241106_161019_dust-bag-issue.mp4


If you have any other questions regarding the Omni C20 robot, please don't hesitate to contact us for further assistance.

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eufy Omni C20 Guide de l'utilisateur (T2280)
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eufy Omni C20 Benutzerhandbuch (T2280)
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eufy Omni C20 取扱説明書 (T2280)
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eufy Omni C20 Guía del Usuario (T2280)
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eufy Omni C20 Kullanım Kılavuzu (T2280)
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eufy Omni C20 Przewodnik Użytkownika (T2280)
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