What should I do if the C30 Edge (T210Q) keeps bumping into bar stools or irregular chair legs?

Bar stools and chairs with irregular-shaped legs often have slender cylindrical structures and irregular-shaped bases. These shapes can produce sparse LiDAR point-cloud data, particularly for objects with a diameter of less than 3 cm, making them difficult for the Omni C30 Edge to reliably detect.

 

After detecting these objects, the Omni C30 Edge may make a navigation judgment that balances obstacle avoidance with cleaning coverage. As a result, the robot may occasionally approach or bump into bar stools or irregular-shaped chair legs.

 

Recommended Solutions

  1. Move the Chair or Place It Upside Down Before Cleaning

If a specific chair is frequently bumped, temporarily move it to another room or place it upside down on a table before starting a cleaning cycle.

  1. Set a No-Go Zone for the Chair Location in the eufy App

In the eufy app, set a no-go zone around the chair's usual location. This prevents the Omni C30 Edge from approaching the chair during future cleaning cycles.

  1. Set a No-Go Zone for Irregular-Shaped Chairs with Open Bases

For irregular-shaped chairs with open bases, the Omni C30 Edge may attempt to pass between the chair legs. In this situation, setting a no-go zone around the chair is the recommended solution.

 

If you have any other questions about the Omni C30 Edge, please don't hesitate to contact eufy Support Center for further assistance.

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