Notice: This article is only applicable for Bounce Series Non-WiFi models: 11,11C, 11 PLUS, 11S,11S PLUS,12, 15T,30, 11S MAX

The automatic cleaning happens always due to the scheduled settings. If RoboVac starts cleaning without a schedule, please check if the schedule cleaning button has been pressed accidentally and whether there is a schedule icon on the display.

If the issue persists, please refer to the following tips for a try.

1. When the vacuum is within 3 meters, hold down the schedule button on the remote control for 3s (in the middle of the bottom line, as the picture attached), until the RoboVac beeps twice and the schedule icon on the display disappears, which cancels the previous schedule. Please confirm you hear the 2 beeps. Make sure the machine is not on the charging base when you do this action. Video for how to cancel a schedule.

2. If you keep a pet, put the vacuum in a room where the pet cannot reach, to see if this is the cause.

If these did not help and the vacuum still starts, please reset the schedule again and quickly remove the batteries from the remote, and DO NOT put the batteries back. This is to see whether the vacuum still auto-starts without any remote signal.

If you need further help, please contact us.