Why is the X10 Pro Omni not wetting the floor during mopping?
 

If you are experiencing issues with your X10 Pro Omni not wetting the floor properly during the mopping process, there are several potential reasons and solutions to consider. Here's what you can do to troubleshoot the issue:

  1. Check the water level in the clean water tank.

Ensure that the clean water tank in the Omni Station has sufficient water. If the water level is low, simply refill the tank with clean water to make sure that the robotic vacuum cleaner is able to effectively mop the floor.

  1. Inspect the mopping pads.

The mopping pads will become worn out when used over an extended time period, which can prevent the mopping pads from becoming fully saturated after washing. If you notice significant wear or if the cloth isn't getting wet enough, it's time to replace the mopping pads with new ones.

  1. Take room size into consideration.

If you set the auto-mop washing frequency by room and you have a single room or area larger than 20 square meters, the mopping pads may not be able to adequately cover the entire area on a single run. In such cases, it is highly recommended to select the time-based auto-mop washing frequency to ensure that the mopping pads are able to mop the floor with sufficient water.

 

By following these troubleshooting steps, you should be able to resolve the issue and have a clean, spotless floor!


If you have any further questions or concerns, please don't hesitate to contact us for assistance.
Unresolved icon
62 undefined
Download icon
eufy Clean X10 Pro Omni 取扱説明書 (T2351)
Download icon
X10 Pro Omni(T2351)- ユーザーガイド
Download icon
eufy Clean X10 Pro Omni Guida per L'utente (T2351)
Download icon
eufy Clean X10 Pro Omni Gebruikersgids (T2351)
Download icon
eufy Clean X10 Pro Omni Guide de l'utilisateur (T2351)
Download icon
eufy Clean X10 Pro Omni Guía del Usuario (T2351)
View More
Play videoeufy X10 Pro Omni How to Improve Mopping Performance
eufy X10 Pro Omni How to Improve Mopping Performance
Play videoeufy X10 Pro Omni How to Connect to Wi-Fi (iOS/Android)
eufy X10 Pro Omni How to Connect to Wi-Fi (iOS/Android)
Play videoeufy X10 Pro Omni How to Control eufy X10 Pro Omni via the eufy Clean App
eufy X10 Pro Omni How to Control eufy X10 Pro Omni via the eufy Clean App
Play videoeufy X10 Pro Omni Cleaning and Maintenance
eufy X10 Pro Omni Cleaning and Maintenance
Play videoeufy X10 Pro Omni How to Use the Self-Empty Station and Troubleshooting
eufy X10 Pro Omni How to Use the Self-Empty Station and Troubleshooting
Play videoeufy X10 Pro Omni Unboxing and Quick Start Guide Video
eufy X10 Pro Omni Unboxing and Quick Start Guide Video
View More
Contact Us
Buy on the eufy Store
Download the App
affirmamazonPayamexapplePaydinnersClubdiscovergooglePaymastercardpaypalshopPayvenmovisa