eufy Smart Safe Failed to Update Firmware

If your eufy Smart Safe failed to update its firmware, please try the following troubleshooting steps to verify if the issue can be resolved.

 
  1. Please check if the Smart Safe is powered on and its battery does not need to be recharged.
  2. Please confirm your Smart Safe is online in the eufy Security app.
  3. Please verify your WiFi network is not experiencing any connectivity issues to the Internet.
 

If you still have issues updating your eufy Smart Safe’s firmware, please contact us for assistance.


 
Unresolved icon
39 undefined
Download icon
Monitoring_sticker
Play videoHow to Share Account Access of eufySecurity Devices
How to Share Account Access of eufySecurity Devices
Play videoeufy Security App Functions
eufy Security App Functions
Contact Us
Buy on the eufy Store
Download the App
affirmamazonPayamexapplePaydinnersClubdiscovergooglePaymastercardpaypalshopPayvenmovisa