Product Description

RoboVac G20_Manual_US

RoboVac G20_Manual_EU

G20 Product Introduction

RoboVac G20 UK&CA&EU Declaration of Conformity (T2257)

RoboVac G20_Quick Start Guide_US

RoboVac G20_Quick Start Guide_EN

RoboVac G20_Quick Start Guide_EU

RoboVac G20_Quick Start Guide_Other

RoboVac G20_Manual_JP

RoboVac G20_Quick Start Guide_JP

RoboVac G20_Manual_Other

RoboVac G20 Series EU DOC (T2257/T2258 )

What if my RoboVac charges with a red indicator?

General troubleshooting when RoboVacs do not connect to WiFi

How to factory reset my RoboVac's WiFi?

What if My RoboVac Stops with Error S1? (for L70/G Series)

How do I connect my RoboVac to a new WiFi network after I set it up?

How to connect RoboVac to WiFi? (For Android)

What does the status light on RoboVac indicate?

What if my RoboVac runs with a loud noise?

How to connect RoboVac to WiFi (For iOS)?

Common charging-related questions about RoboVacs

When should I replace the battery on my eufy RoboVac?

What should I do if my RoboVac is offline?

What if my RoboVac cannot power on?

Using your RoboVac with Amazon Alexa

How to Replace Batteries for Bounce/Gyro/X8 Series /X9 Series Robot Vacuum

How to contact a Human Customer Service Representative?

Can I change the registration email address of eufy app?

How to delete your eufy Clean account?

What if RoboVac can't be charged at all (no beep/voice alert when placing it onto the charging base/auto-empty station)?

How often should I clean or replace accessories of my RoboVac?

Moving the debris stuck in the suction fans

What should I do if I can't find my WiFi network?

How to set and cancel schedules for RoboVac on eufy Clean app (for G/L series)

🤝How Your eufy Warranty Service Works

How to order the right battery for my RoboVac and HomeVac?

The Differences Between RoboVac G30, G30 Edge, G30 Verge, and G30 Hybrid

How to Empty the RoboVac’s Dust Collector

How to update RoboVac's firmware?

What are the Main Differences between G10, G20 and G30 Series?

Using your RoboVac with Google Assistant

What if my RoboVac has a rolling brush noise when it’s running?

What should I do if RoboVac's roller brush does not rotate?

What should I do if I can't log in to my eufy account?

How to connect eufy RoboVac via a personal hotspot?

What should I do if my G series RoboVac stops with Error 4/Error S5?

How to charge my RoboVac when used for the first time?

Can I leave the RoboVac on the charging base/auto-empty station after it's fully charged?

Which RoboVacs work with boundary strips

How to register a eufy Clean account?

What To Do if Your RoboVac Doesn't Pick Up All Debris It Runs Over

What should I do if I fail to connect to RoboVac on the last step(failed to connect)?

How to use the Boundary Strips to block off RoboVac?

What should I do if my G series RoboVac stops with Error 1?

Which RoboVac models support WiFi/app?

What Should I Do if My RoboVac Stops with Error S4? (for L70/G Series)

Will RoboVac fall down stairs when working?

What should I do if my G series RoboVac stops with Error 2/Error S2?

Can I turn off the WiFi of eufy RoboVac?

Why WiFi RoboVacs do not Support 5GHz WiFi Connection

Why does my RoboVac fail to return to the charging base after I disassembled and reassembled the RoboVac?

Is eufy RoboVac integrated into Apple Homekit?

How to share RoboVac access with my family?

Unlock Our New Worry-Free E-Warranty Card

How to Ensure Your RoboVac Can be Fully Charged?

Why has RoboVac's suction become weak?

Can I use my RoboVac without smartphones?

How to Use RoboVac's Manual Controls Feature in the eufy Clean App (For G/L/X Series)

What if my RoboVac has a clicking noise in the side brush?

Why do some RoboVac models have only one side brush, while others have two?

What Should I Do if My RoboVac Stops with Error 6? (for L70/G series)

The Differences Between eufySecurity, eufy Clean, and EufyLife Apps

What to do if RoboVac Goes over Pet Poop or Water?

Will RoboVac automatically stop cleaning or trigger an alert once the dustbin is full?

What to try if you cannot connect to a Mesh WiFi?

What Is the Auto-Return Cleaning Feature on eufy RoboVac?

Voice Alerts & Quick Solutions for Dynamic Navigation Series (G series)

How to correctly place the charging base?

What if my RoboVac's runtime is short before returning to the charging base/auto-empty station?(for Bounce and G series)

What to do if my G series RoboVac does not return to the charging station?

What should I do if my RoboVac fell down stairs?

What's the meaning of WiFi indicator on the WiFi RoboVacs?

What can I do if my eufy RoboVac keeps getting stuck on carpets?

Why can't I share my RoboVac with my family members?

Introducing eufy RoboVac Navigation Technology

Payments & Vouchers FAQ

Start Guide for Your New G20 Series

What to do if I forget my eufy Clean password?

Top FAQs about RoboVac Charging Related Issues

What should I do if my RoboVac gets stuck under furniture?

How to find the model number of my eufy cleaner?

Start Guide for Your New RoboVac (G series )

Is there a percentage on the app to show the remaining power of the RoboVac?

Can RoboVac G series clean my entire house？

Can the RoboVac go under my furniture?

How to update my password for the eufy Clean app?

What should I do if my RoboVac always bumps into walls/furniture?

WiFi resets automatically on RoboVac G series during setup

Is the Voltage of my RoboVac Universal?

What should I do if my G series RoboVac stops with Error 3/Error S3?

Can I add a second charging station for my RoboVac?

How to use the BoostIQ feature of my RoboVac?

Can eufy Robot automatically dock and empty its dustbin?

Videos about How to Replace RoboVac Accessories

Can I turn off or adjust the beep sound of my RoboVac?

Tips for Charging and Using Your RoboVac G Series

eufy Clean app introduction for main features of G series

Why does my RoboVac not have a remote control included?

What is Dynamic Navigation?

Parts Maintenance Schedule/Accessory Services on eufy Clean App

Why Is RoboVac Not Suitable for Black Flooring or Carpet?

Spare Part(s) for eufy RoboVac and HomeVac

In order to continue enhancing user experience and bringing more features to the app, eufy has redesigned one of its apps called the eufy Clean app (previously known as EufyHome) for users to download on compatible smartphones and tablets.

 <img height="119" src="https://lh4.googleusercontent.com/7fjI-FgvPrDK9GIGpfr1LpvtUD33jvcqDbuuDbuCN8os-BVjdcsB6pCN5rgTFOT6p7FuF_BpXhXkEGOtguQ6rAixUJR6giroVZCLhjSQFegZJ86ZCqFfMf_jcDcgFvFj9k3HjoUeNZLYF28TWpwspiU" width="250"></img>

About the eufy Clean App

The eufy Clean app is designed to work with the following products.

<ul><li style="list-style-type: disc;">Robotic Vacuums (RoboVac WiFi models)</li><li style="list-style-type: disc;">Smart Bulbs</li><li style="list-style-type: disc;">Smart Plugs</li><li style="list-style-type: disc;">Smart Switches</li><li style="list-style-type: disc;">eufy Genie</li></ul>
 

Download the eufy Clean App

Simply download the eufy Clean app from the App Store (iOS devices) or Google Play (Android devices) and start setting up compatible eufy products that work with the app on your 2.4GHz WiFi network!

 <img class="" height="93" src="https://lh5.googleusercontent.com/I0dvT5oBsewO_5jthq3ofyFzRr7D4bWvzq_i-zDK_mDzrtBbPe8k17s2FbEKNRE6lqbwFM7LvnsT5eay97NUxNSOmgPCv8YE5FN8h-bjReTwkobqOn0NCR34aZx_ni5BQVuF650jSE36m2_0a9VoEpI" style="width: 91.9907px;height: 110.995px;" width="77"></img>

iOS Devices

<ul><li style="list-style-type: disc;"><a href="https://apps.apple.com/us/app/eufyhome/id1229100262?platform=iphone" style="text-decoration: none;" target="_blank">App Store</a></li><li style="list-style-type: disc;">Requires iOS 10.0 or newer.</li></ul>

Android Devices

<ul><li style="list-style-type: disc;"><a href="https://play.google.com/store/apps/details?id=com.eufylife.smarthome&amp;hl=en_US&amp;gl=US" style="text-decoration: none;" target="_blank">Google Play</a></li><li style="list-style-type: disc;">Requires Android OS 5.0 or newer.</li></ul>
 

eufy Clean App FAQ

1. Is the eufy Clean app free?

Yes! It is absolutely free to download and use the eufy Clean app.
 

2. Are eufy Clean and EufyHome apps the same? Which app do I need to download?

The eufy Clean app is a redesigned app that was previously known as the EufyHome app. It is the same app with a new name!
 

3. Is there a Windows or Kindle Fire version of the eufy Clean app?

No. Currently, the eufy Clean app does not support Windows phones and tablets or Amazon Kindle Fire tablets.
 

4. If I would like to connect my eufy RoboVac (WiFi model) to my Alexa device, what is the name of the skill that I will need to enable?

In order to connect your compatible RoboVac model to your Alexa device, please enable the “eufy Clean (EufyHome) - RoboVac” skill in the Amazon Alexa app.
 

If you have further questions regarding the eufy Clean app, please contact <a href="https://support.eufylife.com/s/contact-us" style="text-decoration: none;" target="_blank">eufy support engineers</a> for assistance.



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Introducing the eufy Clean App

RoboVac G20

How to Connect RoboVac to iOS Devices

How to Clean Dust Collector, Filter, Rolling Brush and Side Brush of your RoboVac?

How to Replace RoboVac's Wheel (for Bounce and G series)

How to Clean Sensors

How to Replace the Side Brush Motor of RoboVac

How to Connect RoboVac to Android Devices

How to Replace Bumper of RoboVacs

RoboVac G30 Series: How do we disassemble and assemble the rolling brush motor?

How to Clean Swivel Wheel

RoboVac G30 Series: How do we disassemble and assemble the fan motor?

How to Replace the Swivel Wheel for the Max and G series RoboVacs

How to Replace the Battery of 1-Button Bounce and Gyro Models

How to Place the Charging Base

How to Control Your G30 Series via eufy Clean App

How to Link Your RoboVac with Alexa

RoboVac G30 Edge Quick Start Video (other G series RoboVacs are similar)

How to Link Your RoboVac with the Google Assistant

How to Share RoboVac Access with Others

Connecting RoboVac to an iOS phone (30C as an example)

Connecting RoboVac to an Android phone (30C as an example)

Where to turn off Smart Switch on Google phones

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