Product Description

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<div class="ace-line ace-line old-record-id-GUFYd2Mrfo3SGwxmPlNcKXlDnyh">This document details the terms and conditions of the warranty provided with this product. Please disregard any other representations contained on this product&#39;s packaging or provided with this product, which constitute or appear to constitute a warranty.</div>
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<div class="ace-line ace-line old-record-id-BtvpdtQ8zoZ4hwxm1ksc8VNPnJe">Subject to the exclusions and limitations set out below, we warrant to you that if you purchase a product directly from us, or, from any of our authorized resellers, that it will not contain defects which are a result of faulty manufacturer workmanship or materials. This warranty subsists for 12 to 36 months from the date of purchase as specified in the list below. This warranty is provided in addition to your rights under the Australian &amp; New Zealand Consumer Law.</div>
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<table class="ace-table" style="border: medium;border-collapse: collapse;table-layout: fixed;width: 500px;"><colgroup><col width="538"></col><col width="158"></col></colgroup><tbody><tr style="height: 39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227);font-size: 10pt;padding: 8px;vertical-align: top;background-color: #f0f4ff;">
<div class="ace-line ace-line old-record-id-RzeGdvSU3o6yUOxPd8Wc0IeXn0f"><strong>Type</strong></div>
</td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227);font-size: 10pt;padding: 8px;vertical-align: top;background-color: #f0f4ff;">
<div class="ace-line ace-line old-record-id-IX55dzgv8ojowix4a7acglqgnsU"><strong>Warranty Period</strong></div>
</td></tr><tr style="height: 39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227);font-size: 10pt;padding: 8px;vertical-align: top;">
<div class="ace-line ace-line old-record-id-EwP5dvI8Bo4rZ4xnZNocFOzUnIe">Network Video Recorder</div>
</td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227);font-size: 10pt;padding: 8px;vertical-align: top;">
<div class="ace-line ace-line old-record-id-YQBUdqLxvoV3Qzx9D9NcQcpLnhe">36 Months</div>
</td></tr><tr style="height: 39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227);font-size: 10pt;padding: 8px;vertical-align: top;">
<div class="ace-line ace-line old-record-id-V6bWdwduColpMFxg1XcckjqLn3d">PoE Camera</div>
</td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227);font-size: 10pt;padding: 8px;vertical-align: top;">
<div class="ace-line ace-line old-record-id-YZuYd7OhvoXlvsxy4Akcfs9tnJf">36 Months</div>
</td></tr><tr style="height: 39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227);font-size: 10pt;padding: 8px;vertical-align: top;">
<div class="ace-line ace-line old-record-id-Qn5Ld574xoWIylx1tmRc2c0sn1e">Hard Disk Drive / Mounting Bracket</div>
</td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227);font-size: 10pt;padding: 8px;vertical-align: top;">
<div class="ace-line ace-line old-record-id-LfeDd0GeloUG0ex2pI5ceesqnfe">24 Months</div>
</td></tr><tr style="height: 39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227);font-size: 10pt;padding: 8px;vertical-align: top;">
<div class="ace-line ace-line old-record-id-QNfJdLwFYofyl9xiNUxc0e7TnUc">Power Adapter</div>
</td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227);font-size: 10pt;padding: 8px;vertical-align: top;">
<div class="ace-line ace-line old-record-id-WeEjdvtdRo24KtxaLqzcgMajnig">18 Months</div>
</td></tr><tr style="height: 39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227);font-size: 10pt;padding: 8px;vertical-align: top;">
<div class="ace-line ace-line old-record-id-CikhdXwrGo4fLAx2X1gcYLELnyb">AC Cable / USB Mouse / Ethernet Cable / HDMI Cable / Waterproof Cover Pack</div>
</td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227);font-size: 10pt;padding: 8px;vertical-align: top;">
<div class="ace-line ace-line old-record-id-HYYJdS1MDoV7Pvxew1pcRcdcnwe">12 Months</div>
</td></tr><tr style="height: 39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227);font-size: 10pt;padding: 8px;vertical-align: top;">
<div class="ace-line ace-line old-record-id-A5RjdjplFo4wOkx19kbcPgyhnzc">Other Accessories</div>
</td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227);font-size: 10pt;padding: 8px;vertical-align: top;">
<div class="ace-line ace-line old-record-id-L4TZdAvQsowcIFxSldTcXld1ned">No Warranty</div>
</td></tr></tbody></table>
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<div class="ace-line ace-line old-record-id-E7aXdEDr3o0vgyx613BchlBVnmg">Subject to any rights you have under the Australian &amp; New Zealand Consumer Law, we will not be liable for defects which are a result of damage or loss caused by factors beyond our control, any product which has not been manintained according to a product which are not performed by us, or damage or defects caused to the product due to unusual or non-reccommended use. We will not be liable for any special, indirect, consequential or economic loss or damage or loss of profits whatsoever suffered by you or any other person resulting from any act or omission by us. Our total liability in respect of this Warranty against Defects is limited to the replacement of the goods.</div>
<div class="ace-line ace-line old-record-id-ZR2kd4iqEoP3NAxR9hDcfjoxnxg"> </div>
<div class="ace-line ace-line old-record-id-VY7Md2vARoNnvKxPDQScwA1Nnbc">This Warranty against Defects is provided in addition to other rights and remedies that you may have at law. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.</div>
<div class="ace-line ace-line old-record-id-P9Ikdky44oGHIoxPizgcfEfen6c"> </div>
<div class="ace-line ace-line old-record-id-FmkRd3iD1oj6aqxKnXHcJj5sngb">In order to claim the warranty, you must return the product to the retailer from which it was purchased or if that retailer is part of a National network, a store within that chain, along with satisfactory proof of purchase. The retailer will then return the goods to Directed Electronics Australia authorized by Anker Innovations Limited. Directed Electronics Australia will repair, replace or refurbish the product at its direction. The retailer will contact you when the product is claiming this warranty, including the cost of the retailer sending the product to Directd Electronics Australia, will be borne by you.</div>
<div class="ace-line ace-line old-record-id-IWcRdd7huo7PcBxqFUDc0fNInTe"> </div>
<div class="ace-line ace-line old-record-id-Ktk2dXC64oYrkcxXjfnci2cNn2e">This warranty is offered by Directed Electronics Australia.</div>
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<div class="ace-line ace-line old-record-id-RXyCdMyuVo9iJpxZsXocX49nn2g"><strong>Customer Service Support </strong></div>
<div class="ace-line ace-line old-record-id-CUiydDo8ToXVQoxxaiKcm40vnlT"><a href="http://support.au.eufy.com/" target="_blank">support.au.eufy.com</a></div>
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Australia & New Zealand Warranty for eufy PoE NVR Products

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Can the PoE NVR Security System connect to cameras wirelessly?

What connection methods can be used to set up the PoE NVR Security System?

How do I replace the hard drive in the NVR central hub?

How do I connect PoE cameras to the NVR central hub through a PoE switch?

How do I update the firmware on my PoE NVR Security System?

Does the PoE NVR Security System work with HomeBase 2 and HomeBase 3?

How do I set up my PoE NVR Security System?

What type of network cable is included with the PoE NVR Security System?

What is the maximum number of cameras that can be connected to the PoE NVR Security System?

Can I use the eufy app on my MacBook?

Is the PoE NVR Security System compatible with cameras from other brands?

What type of hard drive is suitable for the PoE NVR Security System?

How do I add my PoE NVR Security System to the eufy app?

How do I enable the Mirror View or Rotate Image 180 feature on my PoE camera?

What is the purpose of the web portal designed for the PoE NVR Security System?

How many ports does the PoE NVR Security System have?

How do I configure the alarm light on my PoE camera?

What is the maximum storage capacity that the PoE NVR Security System can support?

How do I set up my PoE NVR Security System for continuous recording?

Does the PoE NVR Security System support eufy Cloud storage?

What do the different LED indicators on the front panel of the NVR central hub represent in terms of status?

Is the PoE NVR Security System suitable for outdoor environments?

Does the PoE NVR Security System camera require an additional power source?

What is the purpose of the SYNC button and microSD card slot on PoE cameras?

What is the maximum number of PoE Bullet-PTZ cameras that the PoE NVR Security System can support?

What is included in the PoE NVR Security System package?

Can I connect my router to one of the PoE ports on the NVR central hub?

Can the facial recognition database on my HomeBase 3 be integrated with the PoE NVR Security System?

Can the PoE NVR Security System provide continuous recording 24/7?

Does the PoE NVR Security System support the Cross-Camera Tracking function?

What is the purpose of the Enhance Lighting feature on PoE cameras?

Can data be recovered from the PoE NVR Security System following a hard drive failure?

How do I update the user password for my PoE NVR Security System?

Can I snooze my PoE camera via the eufy app?

How do I use keywords to search relevant video footage on the PoE NVR Security System?

How can I check the connection status of the PoE NVR Security System by looking at the LED lights on the front panel?

How do I connect PoE cameras to the NVR central hub?

How do I configure the spotlight on my PoE camera to remain on constantly?

PoE Cam E41

Setting up and Installing

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