Congratulations on successfully setting up your Omni C28! You've just unlocked a world of effortless cleaning, and we can't wait for you to experience it.
Firstly, we want you to feel at ease. Your Omni C28 comes with a one-year manufacturer's warranty. Simply reply to this email if you're not satisfied with your Omni C28's cleaning performance, and your dedicated customer service representative, Lyra, will handle your case and find the most appropriate solution for you.
Omni C28 is not just a vacuum cleaner; it's an all-in-one solution for a spotless home.
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15,000 Pa powerful suction and our HydroJet™ system for exceptional cleaning performance.
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The DuoSpiral Detangle brush features an automatic hair-detangling mechanism that efficiently removes pet hair and fibers, reducing manual maintenance and ensuring consistent performance.
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Thanks to its advanced LDS+ navigation, it intelligently maps your home and smoothly navigates around obstacles such as furniture and toys, ensuring efficient and precise cleaning coverage.
Got questions? Check out the links below or visit the eufy Smart Help Center for more information.
Manual: https://support.eufy.com/s/articlemanual?pn=T211A
General:
https://service.eufy.com/article-description/Omni-C28-Robot-Vacuum-Multi-Floor-Cleaning-and-Map-Storage
https://service.eufy.com/article-description/How-should-I-correctly-place-the-base-station-of-my-Omni-C28
https://service.eufy.com/article-description/Omni-C28-Robot-Vacuum-Drying-Function-Overview
https://service.eufy.com/article-description/Omni-C28-Robot-Vacuum-Operating-Noise-Levels
Accessory Related:
Cleaning and Maintaining Accessories how-to video: https://www.youtube.com/watch?v=nK5ZFV2C-JI
https://service.eufy.com/article-description/Can-Omni-C28-be-used-with-cleaning-solution
https://service.eufy.com/article-description/How-to-clean-the-residual-water-tray-of-Omni-C28
Top FAQs and Troubleshooting:
https://service.eufy.com/article-description/How-Can-I-Optimize-Omni-C28-s-Mopping-Performance?
https://service.eufy.com/article-description/How-Can-I-Optimize-Omni-C28-s-Cleaning-Performance?
Worry-Free Protection
Enjoy a 12-month warranty and access our new E-Warranty Card for instant service, return, or exchange.
https://support.eufy.com/s/article/Unlock-Our-New-Worry-Free-E-Warranty-Card
Remember, our customer support team is always here to assist with any issues. If you have any comments, concerns, or questions requiring immediate attention, please do not hesitate to contact us. We will respond within 24 hours on working days.
Thank you for choosing eufy. Now sit back, relax, and enjoy your clean and cozy home while Omni C28 takes care of the floors, leaving every corner spotless and your living space refreshed！
Regards,
The eufy Customer Support Team
