If you encounter any technical issues while using Omni C28, please provide the following details to help us quickly identify the root cause of the problem and ensure a swift resolution:
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Describe the problem in detail, and provide the date and time the problem occurred.
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Provide photos, videos, or screenshots of the error message from the eufy app.
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Go to Settings > More Settings > Activity Log Upload to enable the activity log upload function.
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To help eufy engineers analyze your logs, go to Settings > Device Info, and tap "Copy Device Information."
If you have any other questions regarding Omni C28, you can visit the eufy Support Center for further assistance.





























