Why does my eufyCam C37 (T814X) detect motion outside the activity zone I set?
Try these steps:
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Lower PIR sensitivity — set to 4-6 inside the zone, slightly lower near the edges
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In Power Manager > Working Mode, select "Optimal Battery Mode"
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Only enable the detection types you need (e.g. human only)
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Shrink your activity zone inward, away from roads, sidewalks, trees, or bushes
If the issue persists:
Please contact support with a false detection video, event screenshots, and activity zone photos.
If you have any other questions, please don't hesitate to contact eufy Support Engineers for further assistance.
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