Try these steps:
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Set sensitivity to level 4 or lower, and disable "All Motion" detection
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If a fixed toy or object is being detected as a pet, set that area as a privacy zone or move the object
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Recommended installation: 2.4m (7.9 ft) height, 5-10 degree downward tilt
If the issue persists:
Please contact support with a false detection video, event screenshots, and activity zone photos.
If you have any other questions, please don't hesitate to contact eufy Support Engineers for further assistance.























