Why does my eufyCam C37 (T814X) trigger false alerts from leaves, branches, bugs, rain, or snow?
Try these steps:
-
This is expected behavior: at night, the camera uses motion detection to avoid missing events, but it only triggers an alarm when it confirms a person
-
Set sensitivity to level 4 or lower, and disable "All Motion" detection
If the issue persists:
Please contact support with a false detection video, event screenshots, and activity zone photos.
If you have any other questions, please don't hesitate to contact eufy Support Engineers for further assistance.
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