Why won't the preset position save on my eufyCam C37 (T814X)?
Try these steps:
-
Enable Multi-Bridge
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Check the device signal in the app. If it's only 1-2 bars, try a location with better signal
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Contact support with your SN and email — we can push a firmware update to improve this
If the issue persists:
Please contact support with your device SN, when it happened, and a recording or screenshot of the failed setup.
If you have any other questions, please don't hesitate to contact eufy Support Engineers for further assistance.
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EufyCam C37 / C37 4K Edition with Solar Panel 取扱説明書 (T814X/T814XS)
eufyCam C37/C37 4K Edition/C36 with Solar Panel User Guide (T814X/T814XS)
eufyCam C37 with Solar Panel Benutzerhandbuch (T814X)
eufyCam C37 with Solar Panel Guía del Usuario (T814X)
eufyCam C37 with Solar Panel Guide de l'utilisateur (T814X)
eufyCam C37 with Solar Panel User Guide (T814X)
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