Why won't the preset position save on my eufyCam C37 (T814X)?
Try these steps:
-
Enable Multi-Bridge
-
Check the device signal in the app. If it's only 1-2 bars, try a location with better signal
-
Contact support with your SN and email — we can push a firmware update to improve this
If the issue persists:
Please contact support with your device SN, when it happened, and a recording or screenshot of the failed setup.
If you have any other questions, please don't hesitate to contact eufy Support Engineers for further assistance.
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