eufy Support | Troubleshooting & Customer Service

How do I check if the fragrance pad of my eufy S2 Pro (T210T) is installed in the correct orientation?

Regarding the issue of the fragrance being too faint, please first check the orientation of the fragrance pad.

Please ensure that the side of the fragrance pad featuring the eufy logo is facing upward. If it is installed the wrong way around, it will hinder the proper diffusion of the scent. Please refer to the installation guide image below:

If you have any other questions about the S2 Pro, please don't hesitate to contact eufy Support Center for further assistance.

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What should I do if eufy Robot Vacuum S2 Pro (T210T) reports error code 6026 "Unable to drain dirty water. Tap to view solutions."?

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What should I do if my eufy S2 Pro (T210T) reports error code 3033 "Unable to drain dirty water. Tap to view solutions."?

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What should I do if the side brush of my eufy S2 Pro (T210T) is not spinning?

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What should I do if the side brush of my eufy S2 Pro (T210T) is deformed or tangled?

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What should I do if the side brush of my eufy S2 Pro (T210T) makes an unusual noise?

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What should I do if my eufy S2 Pro (T210T) reports error code 2223, 2227, 2230, or 2234 "Side brush stuck. Tap to view cleaning steps."?

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What should I do if the side brush of my eufy S2 Pro (T210T) is broken?

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What should I do if my eufy S2 Pro (T210T) has poor edge and corner cleaning performance?

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What should I do if my eufy S2 Pro (T210T) has poor mopping performance?

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What should I do if my eufy S2 Pro (T210T) has poor sweeping performance?

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