Overview of Multi-Bridge Function

The Multi-Bridge feature aims to enhance the stability of camera real-time streaming by optimizing network connectivity. Too many cameras connected to HomeBase or the distance between the cameras and HomeBase is too far would result in unstable signals. The Multi-Bridge feature allows cameras to directly connect to the router network as a bridge, instead of directly to the HomeBase. It dynamically switches to a better connection with router or homebase, thereby enhancing Wi-Fi signal strength and network connection speed.

User Case References

Some users have reported that after switching the eufyCam S3 pro to Multi-Bridge mode, the camera transmits signals via the router's Wi-Fi, and the live stream function has returned to normal, effectively resolving the connection latency issue.

By enabling the Multi-Bridge feature, the laggy issue of real-time streams caused by unstable network signals can be significantly improved. It is recommended to set up the feature after meeting the preconditions.

Prerequisites for Activation

1. Connect HomeBase Professional S1 to your eufy account. Upgrade eufy app software to the newest version.

2. Upgrade camera and HomeBase firmware to the newest.

3. Ensure that the camera has been properly bound to HomeBase Professional S1.

4. WiFi requirements: 2.4 GHz Wi-Fi Network with a WPA2 protocol; Internet with at least 2Mbps upload speed.

5. Compatibility: Following cameras that work with HomeBase Professional S1 has the Multi-Bridge function.

Activation Steps

1. Let's take 2K Indoor Cam E220 (T8410) as an example here. Open the eufy app, go to the camera settings page;

2. Go to 'General'; click 'Wi-Fi Connection' and find the 'Multi-Bridge' feature;

3. Enable the Multi-Bridge feature as prompted by the application.