When the robot runs in a chaotic path, please follow the steps below.
- Remove the dirty water tank, flip the robot over, and check the 6 floor-detection sensors on the bottom for any dirt. If dirty, wipe them clean.
2. Check whether the bumper has any foreign objects stuck. If so, remove them.
3. Check whether the camera has any foreign objects, dirt, or dust blocking it. If so, clear the obstruction.
4. Observe whether the path is disordered only on a foam mat. If so, edit the map and mark this area as carpet.
5. Observe whether the robot slips only in specific areas, for example on a kitchen floor. If the robot slips on greasy areas such as a kitchen floor, manually clean the floor and run the robot again to see whether the problem still exists. If the robot slips in all areas, please contact customer service.
If you have any other questions about the S2 Pro, please don't hesitate to contact eufy Support Center for further assistance.
