If the robot repeatedly goes on and off the base station, the charging pins may have poor contact.
- Wipe the charging pins on the bottom of the robot to remove dirt.
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Wipe the charging pins on the base station as well.
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If the charging pins have blackening or rust that cannot be wiped clean, please contact us for further assistance.


If you have any other questions about the S2 Pro, please don't hesitate to contact eufy Support Cente for further assistance.























