What should I do if my eufy S2 Pro (T210T) shows error code 7052 "Route unavailable, unable to reach the target point."?

When the robot shows error code 7052 "Route unavailable, unable to reach the target point.", please follow the steps below.

  1. Check whether there are obstacles blocking the path to the area to be cleaned. Are doors closed? Are passages narrower than 36 cm? Are thresholds higher than 3.5 cm? Are there stairs or no-go zones set? After clearing them, tap Start and check whether the robot can reach the area.
  2. Check whether a partial cleaning has been set in the Anker eufy app, such as Zone Cleaning or Room Selection Cleaning, which makes other paths unreachable. Choose global cleaning again and check whether the problem still exists.
  3. Delete the old map, create a new map, and then run a cleaning task to check whether the problem still exists.
  4. Note: Mirrors and transparent bathroom doors have a significant impact on the machine mapping. It is recommended to cover the bottom of the mirrors and keep the transparent bathroom door open when mapping.

If you have any other questions about the S2 Pro, please don't hesitate to contact eufy Support Center for further assistance.

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