To integrate your Smart Lock C34/E30 with Apple HomeKit, Amazon Alexa, or Google Assistant, please follow the steps below. This process uses Matter to enable compatibility with supported third-party ecosystems.
Note: Before you begin, ensure you have a Matter-compatible hub already added to your third-party app. For example:
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Apple HomeKit requires a HomePod (mini) or Apple TV as a hub.
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Amazon Alexa requires a Matter-enabled Echo device.
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Google Assistant requires a Matter-compatible Google Nest hub.
Step-by-Step Instructions
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Set up the Smart Lock C34/E30 in the eufy app if you haven’t already.
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Ensure that a compatible Matter hub is added to your preferred third-party ecosystem (Apple Home, Alexa, or Google Home). Please refer to the list of hubs that support Matter over thread.
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Initiate pairing in the eufy app via the following steps:
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Open the eufy app.
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Select Smart Lock C34/E30 > Lock Settings > Work with Matter.
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Tap Connect to Third-party Ecosystem, select your preferred ecosystem, and tap Start Pairing.
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The Smart Lock’s LED indicator will begin blinking blue, indicating it's in pairing mode.
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Open the relevant third-party app (Apple Home, Amazon Alexa, or Google Home) and follow the on-screen instructions to complete the setup process.
If you have any other questions regarding the Smart Lock C34/E30, please don't hesitate to contact us for assistance.
